0800 - 0830 - 30 minute call
To assist with personal care needs, assist with breakfast
1200 - 1330 - 1.5 hour call
Go on outing, assist toileting, prepare lunch, light household duties
2030 - 2100 - 30 minute call
To assist with personal care and going to bed
Before we decide on a Carer for you, we take the time to talk to you at length and understand your specific needs. We then choose the carers from our team who best meets your requirements, both in terms of their skills and their personality.
It is important to us that you are totally comfortable with your carers, both personally and professionally and we will always take your wishes into account before allocating a carer to you. Your Carer is there to assist you with a wide range of personal tasks, as appropriate to your own health and mobility. For example, you may need them to help you get up in the morning and get washed and dressed and then help you again at night to get ready for bed. If required, they will carry out light household duties for you, including cleaning the house and cooking your favourite meals. They may accompany you on walks to the library or the park, or you may want them to join you in a game of scrabble or cards. The important thing is that you have the final say over what should be done and when, and everything will be done at a time and at a pace to suit you.
The Branch Manager or nominated representative will visit you initially to assess your care and agree a Care Plan with you, you may at anytime request a review if you feel your needs have changed and the Care Plan needs to be updated accordingly. The care plan will include a full assessment of your needs, a general health and safety and moving and handling risk assessments. Nurse Plus takes your care, welfare and safety seriously and needs to also ensure the health, well-being and safety of its work force. Nurse Plus will ask you or your nominated representative to sign the care plan when it has been agreed.
Whether you require one or two hours a week or multiple calls per day, short term care following a fall or hospital discharge, or long term care we offer a personalise service of care enabling you to stay in the comfort of your own home, close to family and familiar surroundings.