Position: Quality Assurance Advisor (Health and Social Care)
Location: UK - NORTH
Reporting to: Quality Assurance Manager
Salary: £30k + Company car
The Quality Assurance Advisor is a key member of the compliance team. The role is fundamentally about driving best practice and high standards throughout the business by auditing and coaching their branch teams to ensure that Nurse Plus meets its legislative, professional and regulatory requirements. The Quality Assurance Advisor is expected to lead by example and recognise the individual abilities of their branch teams in order to identify and mitigate risk.
Benefits of working for Nurseplus
- Starting salary of £30k
- Company car
- 25 days holiday increasing to 33 after 2 years service
- Company healthcare scheme
The main responsibilities of the Quality Assurance Advisor
- To be responsible for auditing a network of branches 3 monthly to ensure these branches meet the requirements of the CQC fundamental standards, company policies and procedures, as well as current legislation.
- Drive forward new initiatives in order to maintain compliance and support the growth of the business.
- Developing and enforcing an action plan where necessary, checking that action plans have been met and completed within set time scales.
- Report to the Compliance and Clinical Manager on individual branch compliance performance and highlight any concerns you may have.
- To maintain a robust working knowledge of the CQC fundamental standards and Nurse Plus policies and procedures and how these impact on the delivery of regulated activities.
- To provide guidance and support in relation to complaints, incidents, accidents and safeguarding’s.
- To attend various company and team meetings when required.
- To motivate branch teams to achieve the absolute potential of their branch.
- Ensure branches celebrate success where appropriate and to make sure the branch teams feel highly regarded and recognised by Nurse Plus.
- To lead by example, be willing to travel, and be available to Branch Managers for guidance and support.
The successful candidate will have:
- Able to demonstrate experience of proven adherence to compliance requirements within the care sector
- Good knowledge and understanding of CQC regulations
- A good understanding of auditing
- Team player
- Organised with excellent time management skills
- Excellent communication skills both written and verbal
- Ability to coach and mentor staff