The Case Manager’s Guide to Choosing the Right Care Staffing Partner
As a case manager, coordinating the right care at the right time is at the heart of your role.
Whether you're managing hospital discharges, supporting clients with brain injuries, overseeing mental health care plans, or coordinating complex care packages in case management in healthcare, the pressure to deliver high-quality, consistent care support is growing, especially in the face of a national staffing crisis.
According to Skills for Care (2024), there were over 152,000 vacancies in adult social care on any given day across the UK. That’s one in every ten roles left unfilled, leaving case managers struggling to source reliable, skilled professionals to deliver essential care.
That’s why choosing the right care staffing partner is more important than ever.
Why Case Managers Should Partner with a Nurseplus?
When you need to organise care quickly and safely, a reliable staffing agency like Nurseplus can be the difference between a smooth care pathway and a delayed discharge or unmet client needs.
Nurseplus acts not simply as a supplier, but as an extension of your care coordination team, bringing flexibility, continuity, and confidence to every care package you manage.
But not all care staffing agencies are equal.
Key Challenges for Case Managers Today
Whether you're a case manager for mental health, brain injury rehabilitation, or general healthcare, you’ve likely encountered challenges such as:
❌ Inconsistent agency staffing and high turnover
❌ Delays in responding to referrals or urgent care requests
❌ Poor communication with agency teams
❌ Difficulty sourcing qualified staff for complex care environments
❌ Compliance concerns in legal or insurance-managed cases
Nurseplus is uniquely positioned to solve these pain points with scalable, quality-assured care staffing solutions.
Why Nurseplus Can Be Your Trusted Care Staffing Partner
National Network with Local Strength: With 35+ branches across the UK, Nurseplus combines national capacity with local delivery. Each branch is staffed with experienced professionals who understand your local care landscape, speeding up placements and ensuring cultural fit for your clients. You’ll benefit from a consistent point of contact and faster onboarding of trusted staff, no matter the region.
24/7 Availability with Rapid Response Times: We understand that case managers don’t just work 9 to 5, and neither do we. Whether you’re coordinating an evening hospital discharge or managing a weekend staffing crisis, Nurseplus provides round-the-clock support and fast referrals, including emergency placements.
Qualified, Vetted & Specialist Care Staff: All Nurseplus staff go through robust vetting, training, and compliance checks, including:
We also train and provide support workers, care assistants and nurses qualified in: Complex care (PEG, tracheostomy, catheter care), learning disabilities & autism, mental health support, children and young people’s services, and brain injury rehabilitation. This includes specialist brain injury case management services, ensuring staff are equipped to meet both the medical and emotional needs of clients.
Our approach reflects best practice in case management in healthcare, giving you the confidence to assign staff to complex care packages without compromising on safety or skill. Whether you need a case manager for mental health or someone with experience in rehabilitation pathways, our team understands the responsibilities of a case manager and the broader role of a case manager in coordinating high-quality, person-centred care.
Focus on Continuity and Communication
Continuity is crucial, especially when managing clients with long-term or complex needs. Nurseplus prioritises assigning consistent staff and minimising disruption to your care plans. Our teams work closely with case managers and clients to communicate changes, respond to evolving needs, and maintain trust.
Supporting You Through the Workforce Crisis
As workforce shortages continue to impact healthcare and social care, particularly in rural and underserved regions, Nurseplus helps case managers bridge the staffing gap without sacrificing quality.
Whether you're:
Coordinating a package for someone living with a brain injury
Managing risk in a mental health support plan
Overseeing an emergency discharge to home care
Supporting court-ordered or insurance-funded care
Nurseplus has the experience, scale, and local understanding to deliver the staff you need, when you need them.
Supporting The Role of a Case Manager
The responsibilities of a case manager are vast, from assessing needs and coordinating care to ensuring safety and compliance. A trusted staffing partner, like Nurseplus, can reduce your administrative load, provide greater peace of mind, and enable better outcomes for your clients.
With Nurseplus, you gain:
Speed – Fast response and urgent cover without compromising quality
Stability – Staff retention above industry average
Scalability – From single-day support to more complex packages
Reputation – Trusted by case managers, insurers, and care providers nationwide
Are You Ready to Partner with Nurseplus?
If you’re a case manager looking for a care staffing partner that truly understands your pressures and priorities, Nurseplus is ready to support you.
Contact your local team today to discuss how we can build a care staffing solution that fits your caseload, meets your quality expectations, and reduces the stress of complex care coordination.
